Contact Cedar Graphics Customer Service

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    YOUR PERSONAL PRINT SUCCESS TEAM

    Dedicated to Making
    Your Print Experience
    Awesome!

    Need help with your print project - last minute changes and updates?
    We're here to help. Averaging more than a decade in the industry
    our customer service team is assigned on a project by project basis
    and escorts your job through from proofing to shipping.

    READY TO GET YOUR PROJECT STARTED

    So, what does
    Customer Service
    do at a Print Shop?

    We may call them "customer service" in reality they are more like project managers and oversee most every aspect of your printing project.

    Averaging more than a decade in the industry our customer service team is a combination of print experts and industry specialists. Have on-going fulfillment project needs, need EDDM and mailing expertise, or a packaging and prototyping whiz? We've got a member of our team specialized for your project's unique needs.

    PRINT PROOFING

    Your customer service representative will coordinate emailing or shipping proofs, plus seek your final approval prior to printing. Make sure you have specified PDF or Hard Copy proofs and review carefully.

    MAIL & DATA PROOFS

    To verify print accuracy you will receive data proofs from your CSR. If mailing, they will provide you with estimated postage costs and any recommended mailing changes.

    PROJECT GAMEPLAN

    Print projects have multiple moving parts - ordering paper, getting dies, coordinating department schedules and client timelines. Your CSR will guide your print project through our whole production process.

    ON TIME DELIVERY

    Once your project is completed CSR's coordinate getting your printed materials wherever you need them to be. They get the process kick-started for kitting, drop-shipping, and fulfillment across the globe.

    Need Help with Your Print Job? Get Answers or Advice
    From Any of Our In-House Print Experts.

    Customer Service
    Team

    Feel free to reach out to your dedicated customer service rep with any questions you may have about your job.

    Office hours are 8-5, but reps may be anywhere in the building following up on job progress. As always, you can also reach out to your account manager.

    jessica_icon

    Jessica Berckes

    319.395.6911
    tina_icon

    Tina Berning

    319.395.6913
    melody_icon

    Melody Dusil

    319.395.6918
    kathie_icon

    Kathie Feller

    563.424.7175
    shelly_icon

    Shelly Long

    319.395.6931
    amanda_icon

    Amanda Stoudt

    319.395.6970
    Just Nearby

    Address:

    311 Parsons Drive
    Hiawatha, IA 52233

    Email: info@cedargraphicsinc.com

    Phone: 800.393.2399

    Schedule your visit

    Working Hours:
    8:00 AM – 5:00 PM

    GET IN TOUCH

    Need Help? Say Hello.